Once the file uploaded, our own debt collection software , Ecollect, will immediately print our debt collection letter, send a text message to debtor's cell phone and send a certified tracked email with a copy of the collection notification. We can upload more than 10'000 accounts with one batch and send the same amount of notifications the same day. Our Turkish Debt Collectors will then call the debtor and analyse quickly the reason of the late payment and, collect it using amicable way or review legal options.
Our Debt Collection Team will start negotiations with the debtor and check the validity of his possible disputes. To avoid any delays it is recommended to provide us as much as information during the placement process ( invoice and contract copies etc )
Collecting information in order to recover a debt quickly is fine, but collecting real and accurate informations is even better. During the debt collection procedure we will, using our databases, determinate the actual financial and business state of the debtor. This will help to have all fresh details on hand while requesting payment of the monies due to our clients.
On a case by case basis the delinquent account cab be reported to the Turkish National Credit Bureau ( KKB, Kredi Kayit Bürosu ). We can as well enter the debtor informations in our online database of bad debtors.